Framework Manager Error Trying to setup datasource

[nfldbunker]

Hi

This is the error a user is receiving when trying to setup a data source with a local install of framework manager

local install of framework manager error trying to create model error CCL-RCI-0001 

Any ideas would be greatly appreciated

regards

bunker

[MFGF]

Hi,

If I had to make a guess, I would suggest the version of Framework Manager installed locally is different from the version of Cognos 8 on the server it is trying to connect to when creating the data source. Is it possible you have a version mismatch between the two?

Cheers!

MF.

[nfldbunker]

HI

We are currently using cognos 8.4.1 and the framework manager package was initially 8.3. i was under the impression that framework manager did not get upgraded from 8.3 - 8.4.1 and would still work.

regards

bunker

[MFGF]

HI

We are currently using cognos 8.4.1 and the framework manager package was initially 8.3. i was under the impression that framework manager did not get upgraded from 8.3 - 8.4.1 and would still work.

regards

bunker

FM will work standalone, but needs to be matched up to the version of Cognos 8 on your main BI server in order to create data sources etc. It is never a good idea to have mismatched versions in an architecture. I would recommend you upgrade FM to version 8.4.1 to match the version installed on your server.

Cheers!

MF.

[nfldbunker]

HI

I have confirmed that both FM versions are the same and both are running @ 8.4.1

regards

bunker

[MFGF]

Do you still get the same issue?


Snet form my fumblefingers
iPhon 5 usig Tapatalk

[nfldbunker]

yes, it is the same error

regards

bunker

[MFGF]

Are there any hotfixes installed on the server? Is it just an issue with this one FM client or does it happen on others?


Snet form my fumblefingers
iPhon 5 usig Tapatalk

[nfldbunker]

hi

ithas happened on another pc whick FN was installed. I want a user to use a local install of FM to build sample models in there my folders but use some of the othe
  tools such as qs and report studio

Regards

bunker

[MFGF]

The only time I have encountered CCL-RCI-0001 errors is when I have been trying to use an older version of FM than the installed version of Cognos 8 on the server. If you are 100% sure that the versions are the same, I would log it with IBM to see if they can suggest anything else.

Regards,

MF.

[nfldbunker]

hi
thanks. i logged a call with ibm support and they are working on it but not sure why as they have confrimed they are on the same version.

regards

b 

[MFGF]

They probably know things I don't! :) There could well be other causes, but I'm just not aware of them.

Cheers!

MF.