Cognos portal not accessible

[msooria]

Our cognos portal is accessible only from the cognos server, not from any other machines on the network.

The portal was working earlier, and the users were able to run/build reports but after the server was updated for security patches the portal does not come up.

Any suggestions?

[jeffowentn]

check your authentication settings in IIS for the default website...otherwise, we will need more info regarding your environment and what has changed since it was working...any OS patches, etc.?

[msooria]

Jeff,

thanks for your response, what exactly should i check for in the authentication settings?

last i checked, nothing changed from what i had the last time.

i'm trying to get a response from our network team for what patches that were installed on the server?

thanks,
kavsoo