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issue with Excel add in

Started by babu babu, 31 Aug 2011 06:33:13 PM

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babu babu

Hi,

We have cognos 8.1 installation in planning server.I have installed cognos 10.1 excel add in client in my machine when i am pointing the server it's giving error as shown in the attachment.Please advice me, is it possible to use 10.1 version excel add in client against 8.1 server?

Thanks,
Anand.

StuartS

Is this the analyst or contributor add-in?

ericlfg

#2
Hi Anand,

May I ask why you are using a 10.1 install rather than a 8.1/7.3 install to connect to this particular server?

It is not supported to use one version of any client / admin component to connect to a different version server -- they are not forward or backwards compatible.  Even if you were to get it working you would not be in a supported environment.

Unfortunately I will have to say that it is not possible to use the 10.1 version contributor excel add-in to connect to an 8.1 server. 

Cheers

babu babu

Hi,

I am using contributor excel add in.

StuartS

Agree with Eric on this one.