Reports are not running, though content manager is running.

[coutinsa]

Hi All,

I am in a fix cant really figure out what is the issue...TheContent manager is running ...I can see all my reports on cognos connection page ..
When trying to create a new report since i can access the published package ..when I try to run the reports get the below
error, same error flashes when I try to create a new simple reportÃ,  with single columnÃ,  using query and report studio:

"DPR-ERR-2056: Report server is not responding

Handler trace back: [the_dispatcher]
com.cognos.pogo.handlers.performance.PerformanceIndicationHandle
r [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup]
com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
[reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
[warp_with_authenticate]
com.cognos.pogo.handlers.logic.ChainHandler [do_warp]
com.cognos.pogo.handlers.logic.ChainHandler [warpmta]
com.cognos.pogo.reportservice.ReportServerHandler "

Also tried restarted reportnet service successfully...


Found a document on Cognos site ââ,¬Å"Document#: 1012988ââ,¬Â but did not
help much....
The user at client site has changed the cognos server ...thus he has import the old content store(oracle9i) to new server ....since then i am getting this error...can someone pls suggestÃ,  where cud be the issue...


Thanking you,

Rgds,
Sandra.

[BIsrik]

the issue is almost same as bobparis  ::) ???

[bobparis]

 ;D ;D

It's the same.

[coutinsa]

Hi All,

I have just checked with the client when we start the cognos service, noticing  the task manager ..
the first service tht starts is cogbootstrapservice.exe...then ideally speaking BIBUSTKServerMain.exe starts  ???...but this service doesnot starts on the cleint reportnet  server...tried manually starting but still getting the same errror....

Can this be the issue for the error

Rgds,
sandr.

[BIsrik]

I have found two documents pertaining to these issue..Plz check them

#1016107 and #1015142

Meanwhile detail investigation into the problem is on.. :D ;D

Srik

[BIsrik]

This document is also a good one..#1025897

Srik