Planning Error (Failed to get cube list. [Failed to resolve pad connection])

[demonvin]

Hello!

Recently, I got the problem with opening Planning metadata throught Event Studio:

the main message is Failed to get cube list. [Failed to resolve pad connection.]

I try to open Contributor Package in Event Studio.

I have a distributed installation:

• 1 Server: Planning Server, Content Store
• 2 Server: BI Server, Gateway

Cognos Planning - Contributor data source connection works fine!

Does anyone have any ideas? I appreciate any help!

Full error code:

Code Select Expand


Failed to get cube list. [Failed to resolve pad connection.]
RSV-SRV-0042 Trace back:
RSReportService.cpp(747): QFException: CCL_CAUGHT: RSReportService::process()
RSReportServiceMethod.cpp(217): QFException: CCL_RETHROW: RSReportServiceMethod::process(): asynchRunSpecification_Request
RSASyncExecutionThread.cpp(690): QFException: RSASyncExecutionThread::checkException
RSASyncExecutionThread.cpp(204): QFException: CCL_CAUGHT: RSASyncExecutionThread::run(): asynchRunSpecification_Request
RSASyncExecutionThread.cpp(740): QFException: CCL_RETHROW: RSASyncExecutionThread::processCommand(): asynchRunSpecification_Request
RSMetadataService/RSMetadataMgr.cpp(165): QFException: CCL_RETHROW: RSMetadataMgr::executeRequest()
RSQueryMgr.cpp(1475): QFException: CCL_RETHROW: RSQueryMgr::executeRsapiCommand
RSQueryMgr.cpp(1462): QFException: CCL_RETHROW: RSQueryMgr::executeRsapiCommand
RSQueryMgr.cpp(1437): QFException: CCL_RETHROW: RSQueryMgr::executeRsapiCommand
RSQFSession.cpp(186): QFException: CCL_RETHROW: RSQFSession::DoRequest
QFSSession.cpp(604): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
QFSSession.cpp(602): QFException: CCL_CAUGHT: QFSSession::ProcessDoRequest()
QFSSession.cpp(551): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
QFSConnection.cpp(737): QFException: CCL_RETHROW: QFSConnection::Execute
QFSQuery.cpp(84): QFException: CCL_RETHROW: QFSQuery::Execute
BmtRtmBuilderImp.cpp(634): QFException: CCL_RETHROW: BmtRtmBuilderImp::CreateConversionScript
BmtActionsHelper.cpp(466): QFException: CCL_RETHROW: BmtActionsHelper::DoAction
BmtActionsHelper.cpp(466): QFException: CCL_RETHROW: BmtActionsHelper::DoAction
QFSSession.cpp(604): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
QFSSession.cpp(602): QFException: CCL_CAUGHT: QFSSession::ProcessDoRequest()
QFSSession.cpp(551): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
QFSConnection.cpp(541): QFException: CCL_RETHROW: QFSConnection::Metadata()
QFSMetadataQuery.cpp(82): QFException: CCL_RETHROW: QFSMetadataQuery::Execute
MPCA_CC_HTTP.cpp(672): QFException: CCL_THROW: MPCA_CC_HTTP::getXML