i want to send e-mail with my report

[joroise]

First of all , English is not my first language,so Pleasr understand my English....

I'm work with COGNOS 8BI
and recently my client want to get email on dayily

So, i decided to use scheduler to send e-mail

BUT, There is error message while the schedule.

Error message is like this :

DPR-ERR-2014 Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service.

what do i need to check?
Di i need to setting on my server?

Please help me.. Thankyou

[bvk.cognoise]

Hi joroise,

dont worry about your English we can understand.
first of all tell me where you installed  content manger ?If Content Manager is installed on a separate computer and the event management service on the Content Manager computer is disabled this error will come.
to resolve this issue

>in content manger system where you installed content manager
>from start>cognos>open Cognos Configuration
>then In the Explorer pane >go to Environment>IBM Cognos 8 service
>Set the Event management service enabled? property to False

hope it helps you

thanks
bvk