Load Balancing on Cognos 8.4.1 FP3

[damianiw]

Hi

I saw a similar topic on here, currently we have our environment configured as follows:

32bit Windows Gateway Server

64bit Unix Dispatcher running as application server (configured as 1st in dispatcher uri on gateway)

64bit Windows Server running 32bit Cognos dispatcher as application server

64bit Unix Content Manager Server

Following the admin course and the guides we want to configure a dispatcher on the 32bit windows gateway server purely to handle the load balancing, we currently find navigating the web interface can become sluggish when the 64bit unix dispatcher which is set as the 1st dispatcher on the gateway is under load.

We've installed the application tier components onto the gateway server, disabled all except the dispatcher service in Cognos Configuration - IBM Cognos 8 Service on this server and set it to be the 1st dispatcher in the dispatcher uri for gateway, unfortunately we get this error when trying access the server and login:

Code Select Expand


DPR-ERR-2008 error The request is directed to an unknown service name: local.xts.run


Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [local_fallback] com.cognos.pogo.handlers.logic.ChainHandler [ifProcessLocally] com.cognos.pogo.handlers.logic.IfHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler


Can anyone help suggest what we're missing