report studio error

[vamsi25v]

hi gurus,

i have recently installed cognos 8.4. while opening report studio from cognos home page i could not able to open the report studio & getting the following error.

HAL ERROR :

_XJ9._C97() must be called in the HTML body.

what could be the reason? any suggestions?

thanks in advance

[MFGF]

What browser and browser version are you using?

MF.

[vamsi25v]

Hi MFGF,

iam using Microsoft Internet Explorer.

[MFGF]

Is it a supported version for Report Studio?

[vamsi25v]

Hi MFGF,

yes, it is a supported version for report studio.

[MFGF]

Do you have any popup blockers installed?  Sometimes these can cause problems.

MF.