Unable to open admin tools using ISAPI

[kmuller]

I have a 2 server distributed install and am unable to open the Cognos Administation in the portal when I switch to isapi.  Has anyone else seen this issue?  Support has been useless so far in resolving this issue.

[shof2k]

Is the rest of cognos available using isapi?  Also are you running concurrently with cgi too? 

[RobsWalker68]

Hi

Are you using Windows Server 2008 to host the gateway?

Rgds

Rob

[MFGF]

Hi,

I have seen something similar when trying to launch the Cognos 8 admin console installed on Windows 7.  My guess is you will need to do a similar hack to the one in this post, but for your isapi module mapping.

Regards,

MF.

[kmuller]

The config file hack does not help on this issue.

Both servers in this cluster are 08 server.  Using IIS 7.

All the other features seem to work using ISAPI.

[AussiePete2011]

Hi there,

I've seen something like this before.
have IBM Support asked you to read the following technote
https://www-304.ibm.com/support/docview.wss?uid=swg21338671

I bet they also sent you this technote
https://www-304.ibm.com/support/docview.wss?uid=swg21439145

Also whats the actual error when you change from cgi to isapi?

Cheers
Peter B

[NimrodA]

Are you working 64 or 32 bit? If I'm not mistaken, on 64 bit machines IIS should have the 32-bit compatibility allowed for ISAPI to work properly. Simply highlight the app pool cognos is using, click on Advanced options and make sure "Enable 32 bit applications" is set to True.
Also, when enabling ISAPI for Cognos on IIS 7, the following needs to be done (I understand you've done some of that, but for future refrence):
1. In server node in IIS, add the ISAPI restriction with a path to the cognosoisapi.dll
2. in cgi-bin add mosule mapping to ISAPI. *.dll with module path ISAPIModule. Make sure it has execute permissions.
3. Edit the web.config file (Typically in cognos-dir/cgi-bin). Add "allowPathInfo="true"" to the cognos ISAPI module mapping.

[Suraj]

I have a 2 server distributed install and am unable to open the Cognos Administation in the portal when I switch to isapi.  Has anyone else seen this issue?  Support has been useless so far in resolving this issue.

Not sure if it's already answered by NimrodA.
But here goes, you have to install ASP 32-bit version and add that to web extension in IIS for isapi to work.
The script to add it is here:
cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1
Followed by:
%SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i

Make sure that the status of ASP.NET version 2.0.50727 (32-bit) is set to Allowed in the Web service extension list in Internet Information Services Manager.