Error CFG-ERR-0106 on Cognos Service ,Help~

[FIR1987]

I cannot start the service of cognos8 ,althought it can be used servral days ago.
The errors are as followed:

CFG-ERR-0106 Cognos Configuration did not receive a response from the Cognos 8 service in the time allotted.

When i trace the error,I find the information as below which in the file of cbs_start

Have anyone met this error ,and give me some suggestions .Thanks

Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Attempt to starting service "cognos"
Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Starting service "cognos"
Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Waiting for service to start...
Sat Feb 05 03:27:35 2011  INFO  t[165c] CBSNTService Started service "cognos"

Sat Feb 05 03:27:36 2011  INFO  t[165c] CBSBootstrapService attempt to load config from "E:\Program Files\cognos\c8\./bin\./bootstrap_win32.xml"
Sat Feb 05 03:27:37 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:39 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:41 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:42 2011  INFO  t[165c] CBSBootstrapService testReadyByPingingWin - child processes are not ready, stop trying.

[MFGF]

Is there any chance you have another process already running on port 9300? Or could a virus scanner or other application be blocking communications on the port?

MF.


Snet form my fumblefingers
iPhon 5 usig Tapatalk

[RobsWalker68]

Hi,

Have a look in the installation and configuration guide under

1. Troubleshooting
2. Installation and Configuration Problems
3. Problems Starting IBM Cognos 8

There is a whole heap of information about CFG-ERR-0106

Rgds

Rob

[FIR1987]

Hi,

Have a look in the installation and configuration guide under

1. Troubleshooting
2. Installation and Configuration Problems
3. Problems Starting IBM Cognos 8

There is a whole heap of information about CFG-ERR-0106

Rgds

Rob

Thanks,I have read it .However,both of the two solutions can't help me .I maxmize the time of start the service and also  set Store symmetric key locally to True. (It is true by default)

[FIR1987]

Is there any chance you have another process already running on port 9300? Or could a virus scanner or other application be blocking communications on the port?

MF.


Snet form my fumblefingers
iPhon 5 usig Tapatalk

There is no process share the port 9300.I think may be some software block communications  on the port ,but I still can't find it

[sir_jeroen]

One solution that worked for me, after a lot of digging around:
Check if the file tomcat-users.xml is correct (and not corrupt as it was in my case)
You can find this in the following location:
<c8 install>\tomcat4.1.27\conf

The contents should look like:

Code Select Expand

<?xml version='1.0' encoding='utf-8'?>
<tomcat-users>
  <role rolename="tomcat"/>
  <role rolename="role1"/>
  <user username="both" password="tomcat" roles="tomcat,role1"/>
  <user username="tomcat" password="tomcat" roles="tomcat"/>
  <user username="role1" password="tomcat" roles="role1"/>
</tomcat-users>


[FIR1987]

One solution that worked for me, after a lot of digging around:
Check if the file tomcat-users.xml is correct (and not corrupt as it was in my case)
You can find this in the following location:
<c8 install>\tomcat4.1.27\conf

The contents should look like:

Code Select Expand

<?xml version='1.0' encoding='utf-8'?>
<tomcat-users>
  <role rolename="tomcat"/>
  <role rolename="role1"/>
  <user username="both" password="tomcat" roles="tomcat,role1"/>
  <user username="tomcat" password="tomcat" roles="tomcat"/>
  <user username="role1" password="tomcat" roles="role1"/>
</tomcat-users>


Yes ,you  are right .It's the error on  tomcat.