Installation Errors

[SMitchell]

Hello,

I'm setting up a Congos 10 environment in our lab so we can play with some of the new features. I'm trying to perform the same basic setup we had with our Cognos 8.4 environment using a single server.

I've installed the Content Manager only piece into a folder C:\Program Files\ibm\cognos\c10CM and set everything to use the default ports. CM launches except I get a warning [ERROR] Mail Server authentication failed. (Our exchange server doesn't require authentication from our LAN), I can continue the start process and the CM will start.

I then installed the Application Tier only  into a different folder C:\Program Files\ibm\cognos\c10AT and set everthing to use different ports. The dispatcher starts with the same notification warning but after everything starts I get a ton of:

com.cognos.pogo.monitoring.jmx.threshold.ConsolidatedHealthMBeanCollection Failure  ... Exception creating proxy health MBean for com.cognos:type=Metrics,group=localhost,service=JobQueuenull java.lang.SecurityException    at com.cognos.pogo.monitoring.jmx.PogoJMXAuthenticator.authenticate(PogoJMXAuthenticator.java:56) ...

The dispatcher still starts and I can still get to the gateway and browse around but I just don't like seeing these errors. According to IBM (https://www-304.ibm.com/support/docview.wss?rs=3442&uid=swg21415587&context=SS9RTN&cs=utf-8&lang=en&loc=en_US) it states that my cogstartup.xml is corrupt. I've deleted this file and had the Cognos Configuration re-create and I've uninstalled the Application Tier and re-installed but I keep getting the same errors.

Does anyone have any ideas on what might be causing  or how to solve either the mail notification error or the HealthBeanCollection Falire?

Thanks

[SomeClown]

Mail server: make sure that the userid/pwd is cleared (by default, it has values).

Other errors: The products are typically not intended for multiple installs to a single machine - a few years back, statements from Cognos said that multi-instance installs to a single machine are not a supported deployment.  I would guess that this has not changed, even though early deployments (Reportnet mostly) did this on bigger machines.

Since you are just looking at features, install all the components into a single instance and see if that fixes it.  Be sure to delete all cognos folders after uninstalling everything (don't put it back on top)

[SMitchell]

Thanks SomeClown.

I did resort to a single install instead of breaking them up. I actually got the idea for a multiple seperate install of the different tier from IBM Cognos support. They helpped me set it up for 8.4 but it appears that 10.1 may have introduced some differences, not a bit deal really, i wouldn't do this in production so it's not worth spending to much time on it.

Also, I managed to fix the SMTP  notification test problem. I have to remove the activation.jar and mail.jar from the <install path>/c10/tomcat/lib directory. NOTE: I HAVE NOT TESTED SENDING EMAIL SO DO THIS AT YOUR OWN RISK! (Just a note to anyone else who might want to try this).

Thanks for the reply.