Unable to Open Cognos browser using URL http://localhost/cognos8

[sram007]

Hi,

Unable to Open Cognos browser using URL http://localhost/cognos8.
I am able to start the Services in cognos configuration successfully.
I navigated to IIS services from Control Panal and Browsed IIS service I am able to see the ISS window but when I Browse the Cognos-8 folder unable to launch the bowser [the page is disapearing after 1 sec]can any one help on this please?
Environment:
Windows server 2003
Standard 64 Edition
Servicepack-2
iis-6

[sir_jeroen]

Have you enabled your IIS 6 for running 32-bit apps? If not please do this first.
Follow the steps as described in:
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/405f5bb5-87a3-43d2-8138-54b75db73aa1.mspx?mfr=true

Although some cognos components are 64-bit the cognos.cgi and cognosisapi.dll are still 32-bit!!

[sram007]

Hi Dude...
Thanks for your Reply..
I have followed the instruction...
now the Boolean value is true.But in IIS & IE im getting Service unavailable screen ...

Please guide me

Thanks& regards
S.Ramprakash

[sir_jeroen]

what happens if you type http://localhost:9300/p2pd/servlet/dispatch

[Rutulian]

Hi SRam,

Might be worth skipping 'localhost' and putting in  http:\\[machine name or FQDN]\cognos8, in cognos config as well as in your browser.

If you hit just plain old http://localhost, do you get the IIS under construction page or does that fail too?  If that fails, might be worth hitting up other local friendly webserver owners in your organisation that will know any hoops to be jumped through with your networking team to get on any firewall exclusion lists or similar you need to worry about.

Reportnet Addict's link will let you tell if the tomcat server is responding as a dispatcher, so from those 2 links we can hopefully narrow down whether the issue's with IIS or Cognos.

Cheers,
Alexis

[sir_jeroen]

That's correct Alexis... First find the problem and then work on a solution

[mychelrios]

What version of IE are you using? Do you have any namespace configured(AD, LDAP, ect)?