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Publish Error

Started by raviB, 01 Dec 2010 03:59:42 AM

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raviB

Hi

Please advise me how do I dig into publish error...
there was publish job failure- I need to understand the cause for this.
what are the steps to analyse this- what error log file i need to see.
please advise.

Rb

ericlfg

Ravi,

The first place to start would be to confirm the error details, then put these details into Google.  Honestly.  You will get IBM TechNotes returned along with other websites like this forum that may have already seen a person ask the same question about the same error.

1. Confirm if this job ran before, if it did, has anything changed?
2. What are the error details of the publish?  Double click on the cancelled publish job to return the error dialog.
3. Are other applications able to publish successfully.
4. Take a look at the planningerrorlog.csv on the application server and confirm the timestamp and look at the L column for error details.

Hope this helps.

Rutulian

The FPM info center has some good general information on where to check for different sorts of logs - this is also available in the Contributor Administration Guide which came with your installation, but the info center lets you search that and a lot of other official documentation too.

http://publib.boulder.ibm.com/infocenter/c8fpm/v8r4m0/topic/com.ibm.swg.im.cognos.contrib_admin.8.4.1.doc/contrib_admin_id19938ErrorHandling.html#ErrorHandling