Cannot Start Cognos Configuration (Linux)

[chrismgarvey]

Hi All,

Trying to install/Configure Cognos Configuration on SUSE Linux for the first time (have done many Windows installations before). After installing components and attempting to start Cognos Configuration via:

\\Cognos\c8\bin\Cogconfigi.jar

Following message is receive, any suggestions please?

A fatal error occured. Unable to run application
An exception occured/
java.lang.unsatisfiedLinkError: /home/Quotrader/cognos/c8.bin/libcogconfig_jin.so: libstdc++.so.5:Cannot open shared object file: No such file or directory.
You shoud reinstall the software

Thanks,
Chris

[vrishal]

Hi,
   Do you have GCC installed?

-V

[cpetakamsetty]

Before Starting the Cognos Application below run below Environment command manually ,

bash-3.00# cat /etc/security/.profile

export ORACLE_HOME=/cognos/install/oracle_client_10g

export TNS_ADMIN=$ORACLE_HOME/network/admin

export PATH=$PATH:$ORACLE_HOME:$ORACLE_HOME/bin:./

export JAVA_HOME=/cognos/install/IBM/WebSphere/AppServer/java/jre

export LIBPATH=/cognos/install/cognos/cer5/bin:/cognos/install/cognos/c8/bin:$ORACLE_HOME/lib32:/cognos/install/cognos/c8/cgi-bin:/usr/lib

export PATH=/cognos/install/IBM/WebSphere/AppServer/java/jre:/cognos/install/IBM/WebSphere/AppServer/java/jre/bin:/cognos/install/cognos/cer5/bin:/cognos/install/cognos/c8/bin:/cognos/install/oracle_client_10g/lib32:/cognos/install/cognos/c8/cgi-bin:/cognos/install/oracle_client_10g/lib32:/cognos/install/cognos/c8/cgi-bin:/usr/lib:/usr/bin:/etc:/usr/sbin:/usr/ucb:/usr/bin/X11:/sbin:/usr/java14/jre/bin:/usr/java14/bin:/cognos/install/oracle_client_10g:/cognos/install/oracle_client_10g/bin:

set -o vi
export PS1='$PWD>'

export COGNOS_DEV=/cognos/FILE_cog
export COGNOS_HOME=/cognos/install/cognos/cer5/bin

export PPDS_READ_CACHE=1048576
export PPDS_READ_MEMORY=1048576
export PPDS_WRITE_CACHE=1048576


For Starting LDAP please use steps below ,

Go to :
/cognos/install/Sun/mps/slapd-FOLDER

Run:
start-slapd


Was Startup process:
logon with root user

Start Dmgr

cd /cognos/install/IBM/WebSphere/AppServer/profiles/Dmgr/bin
./startManager.sh

Start NodeAgent
cd /cognos/install/IBM/WebSphere/AppServer/profiles/AppSrv01/bin
./startNode.sh

Start JVM
./startServer.sh GSCAPP01

Start IHS as root
change to rootuser
su -
cd /cognos/install/IBM/HTTPServer/bin
./apachectl -k start


For Stopping LDAP please use steps below ;

Go to:
/cognos/install/Sun/mps/slapd-FOLDER

Run ;

stop-slapd

For Stoping Websphere Application Server ;

Stop Dmgr ,
cd /cognos/install/IBM/WebSphere/AppServer/profiles/Dmgr/bin
./stopManager.sh

Stop Nodeagent ,

cd /cognos/install/IBM/WebSphere/AppServer/profiles/AppSrv01/bin
./stopNode.sh
For Stoping JVM ,

cd /cognos/install/IBM/WebSphere/AppServer/profiles/AppSrv01/bin
./stopServer.sh GSCAPP01









Start Cognos Series 7 (PowerPlay)
Check for following services :

UpfDispatcherService
UpfAdmin
UpfServer
UpfEventServer
UpfSearchEngine
UpfFMServer

In case the services are not found, then we need to start the PowerPlay (Series 7 services) using steps listed below

User : cogadm

1. Go to >  cd /cognos/install/cognos/cer5/bin

type. /configure  or configure
This opens up Series 7 Configuration Manager.

2. Type > OpenFile  /cognos/gscmi_cog/scripts/gltgsccog.ccs
This opens and loads configuration file (.ccs).

3. Type > apply  ( This will apply the configuration settings)

4. Type > start    ( This will start the Series 7 services)

5. Type > exit       (Exits the application)